Resources

Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Monitoring
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Article

A Modern Approach to Performance Management

Wed, 08/24/2016
Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Monitoring
Guide

Managing Your IBM Enterprise with Halcyon

System administrators need more control and less complexity. This guide helps to identify the tools they need to be more effective at managing their enterprise.
Monitoring
Blog

Concerns in Creating a Paperless Office

Thu, 08/18/2016
Identified as a key trend of the future and a way to improve business efficiency, the idea of a “paperless” office (or more realistically, a “less paper” office) is spreading relatively slowly. Why is that?
Automation
Blog

Who's Afraid of IASPs?

By Tom Huntington on Tue, 08/16/2016
As IASP technology continues to grow, so will its uses for high availability (HA) and backups. The result of that will be shrinking hardware costs and complexity and increased redundancy.
IBM i Automation
Article

Robot and FlashCopy

By Tom Huntington on Tue, 08/16/2016
Last month, Chuck Stupca (retired IBMer) and Chuck Losinski (Fortra) presented a webinar discussing FlashCopy for IBM i. Based on the attendance, it looks like this is a very important topic for many of you so I wanted to explain how FlashCopy ties to Robot products.
IBM i Automation
Article

Dealing with Temporary Files in WebDocs iSeries

Thu, 07/28/2016
WebDocs iSeries uses the IFS directory /RJSTEMP and the library RJSTEMP to store information and files temporarily. In general, it will attempt to clean up after itself, but there are situations which arise that do not perform clean up operations. As a result, files will gradually accumulate, taking up disk that could otherwise be used for other processes. The RJSTEMP library The RJSTEMP isn’t...
IBM i Automation
Article

Advanced Troubleshooting in WebDocs iSeries

Thu, 07/28/2016
As a WebDocs iSeries administrator, if something goes wrong your users will look to you to find, and fix, the matter. Simply knowing where to look when an initial error message is unclear can resolve a huge percentage of difficulties.
IBM i Automation
Blog

3 Ways Digital Document Management Helps Financial Institutions

Wed, 07/27/2016
Secure document management is an important consideration for any business, but for financial instutions in particular, keeping data secure is critical to keeping business running smoothly and clients happy. Learn how digital document management gives financial instutions the competitive edge they need to succeed.
Automation