Resources

Article

Infor M3 Monitoring and Halcyon

Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Article

A Modern Approach to Performance Management

Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Guide

Managing Your IBM Enterprise with Halcyon

System administrators need more control and less complexity. This guide helps to identify the tools they need to be more effective at managing their enterprise.
Blog

Who's Afraid of IASPs?

As IASP technology continues to grow, so will its uses for high availability (HA) and backups. The result of that will be shrinking hardware costs and complexity and increased redundancy.
Article

Robot and FlashCopy

Last month, Chuck Stupca (retired IBMer) and Chuck Losinski (Fortra) presented a webinar discussing FlashCopy for IBM i. Based on the attendance, it looks like this is a very important topic for many of you so I wanted to explain how FlashCopy ties to Robot products.
Article

Robot Best Practices

Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Blog

The 9 Server Sprawl Questions You Need to Ask

For budding companies, server sprawl may be just one of many growing pains—a temporary inconvenience for a greater good. But if you’re struggling to complete processes on time, stalling with the auditors, and jumping from server to server whenever an error occurs, it’s time to ask the tough questions.
Article

Is the i Ready for the Three Vs of Big Data?

The three Vs of big data are volume, velocity, and variety, but in order derive value from big data, IT departments need tools to store massive amounts of data (volume) and make sure it is always available for quick analysis (velocity).
Blog

The #1 Step Before Automation

An up-to-date and comprehensive runbook won't win you any awards. But when you get the green light to implement a workload automation tool, documentation is your lifeline. Unfortunately, most runbooks aren’t up to snuff.