Resources

Case Study
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Monitoring
Blog
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Blog
Blog

Who's Afraid of IASPs?

By Tom Huntington on Tue, 08/16/2016
As IASP technology continues to grow, so will its uses for high availability (HA) and backups. The result of that will be shrinking hardware costs and complexity and increased redundancy.
IBM i Automation
Article
Article

Robot and FlashCopy

By Tom Huntington on Tue, 08/16/2016
Last month, Chuck Stupca (retired IBMer) and Chuck Losinski (Fortra) presented a webinar discussing FlashCopy for IBM i . Based on the attendance, it looks like this is a very important topic for many of you so I wanted to explain how FlashCopy ties to Robot products.
IBM i Automation
Article
Article

Robot Best Practices

By Tom Huntington on Mon, 06/27/2016
Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Automation
Monitoring
Article
Article

Is the i Ready for the Three Vs of Big Data?

By Tom Huntington on Mon, 06/27/2016
The three Vs of big data are volume, velocity, and variety, but in order derive value from big data, IT departments need tools to store massive amounts of data (volume) and make sure it is always available for quick analysis (velocity).
Automation
Guide
Guide

Request a Live Advanced Reporting Suite Demonstration

See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do. Your live demo will include: Discovery to help us identify your business needs An overview of the software’s...
Case Study
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Monitoring
Case Study
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Monitoring