Resources

Blog

Your Biggest Challenge to IBM i User Onboarding

As companies bounce back from recession and place a stronger emphasis on digitally-driven innovations, IT departments are finally receiving the funds they need to hire qualified, new colleagues who can lighten the workload. However, the first order of business will be getting these recent hires up to speed.
Case Study

Appvion Improves Customer Satisfaction with a Digital Document Repository

Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.  ...
Guide

Download “Identity & Access Management for IBM i”

      Insiders are responsible for 34 percent of data breaches—and insiders are also the most difficult threat to control control on IBM i. You can't lock them out completely because your IBM i users need at least some level of access to do their jobs. So, how do you ensure users have only the access they need without overburdening IT with manual...
Article

Infor M3 Monitoring and Halcyon

Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Article

A Modern Approach to Performance Management

Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Guide

Managing Your IBM Enterprise with Halcyon

System administrators need more control and less complexity. This guide helps to identify the tools they need to be more effective at managing their enterprise.