Resources

Blog

Major Launches Announced on Release Day 2024.2

About Fortra’s Release Day Each quarter, we at Fortra get to roll out the fruits of our labors for the past few months. We showcase new features, updates, and even products. This Release Day features several groundbreaking projects. We’ve broken into the XDR arena and are thrilled to introduce you to our new offering. We’ve issued major releases for over a half-dozen of our...
Blog

Are MSPs Right for Me?

Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
Blog

Realize ROI with Robot

Robot has a reputation for providing high-quality systems management software and backing it up with great support. These additional benefits can help you justify the cost of automation at your company.
Blog

Common Excuses for Not Automating

Whether it’s staffing, budget, or complexity, we’ve heard all the excuses to forgo automation. The next time you hear—or find yourself making—an excuse, have the response ready.
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle...
Blog

Your IFS Is Probably a Treasure Trove of Unsecured Data

Consider the type of information contained in the PDFs in your directories and spooled files in your output queues. Aside from taking up disk space and consuming time during a backup, what's the issue with leaving these reports on the system? The issue is the contents of those reports, along with who has access to them.
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The...
Blog

How to Get Started with NIST 800-171 Compliance

Are you ready to report your NIST 800-171 compliance status by the end of the year? If you do business with the federal government, you need to comply with SP NIST 800-171 by the end of the year. Now is the time to implement your compliance plan.
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s...
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Blog

User Interfaces: GUI vs. WUI

You might be asking yourself, “What’s a WUI?” At Robot, WUI stands for web user interface, and we think it has some big benefits that are giving the GUI a run for its money.