Resources

Resource

What Is Observability?

This blog explores the true definition of observability, its history, and the ideal outcome stemming from it.
Blog

10 Ways GoAnywhere MFT can Improve Your Efficiency on the IBM i

  Image Are you using homegrown processes in your organization to send files on the IBM i? Between the knowledge required to write and maintain file transfer scripts, the time spent on creating user profiles for every file recipient, and the hassle of solving connection problems so data is always delivered successfully, manual IBM i...
Guide

5th Annual IBM AIX Community Survey Findings

The AIX Community Survey, now in its fifth consecutive year, goes in-depth with IT teams to gain a unique perspective into how this platform is being used today and how teams envision using it in the future. Over the years, the respondents of the survey have expanded to include a variety of industries, geographies, and titles within IT. More than 100 IT professionals in North America, EMEA, and APAC participated in this year’s survey, and this input enables all of us to understand the role of AIX with new clarity.
Case Study

Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400

Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at...
Case Study

AAA Life Leverages Fortra Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment,...
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.