Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and security...

With the eagerly anticipated release of Microsoft’s cloud-based service, Office 365, on June 28, Network Automation immediately set to work on ensuring the current Microsoft Office automation facilities in Automate were enhanced to provide its customers with equivalent automation capabilities.

Automate from Fortra provides application security, streamlined communication including sending emails and text messages to IT regarding successful or failed tasks, error handling, and flexibility and versatility via its highly coveted development interface (no programming or scripting needed).

We are pleased to announce the latest release of the Automate family of products - Version 8.0. This upgrade includes Automate Professional, Automate Premium, Automate BPA Server Standard and Automate BPA Server Enterprise.

Automate can easily interact with a mySQL server and its associated databases through the SQL Query and SQL Stored Procedure actions. The document explains how to setup a mySQL data source connection through Automate that can be used to run queries against a mySQL database.