Guide
Health and Risk: A New Paradigm for Capacity Management
Capacity management, considered by top analyst firms to be an essential process in any large IT organization, is often so complex that in today’s accelerated business world it cannot be effectively implemented. Changing priorities, increasing complexity and scalable cloud infrastructure have made traditional models for capacity management less relevant. A new paradigm for capacity management is...
Blog
IT Risk Mitigation
By Per Bauer on Thu, 09/01/2016
It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks.
You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.
And it's matched by skyrocketing consumer demand for and reliance on online services.
Bottom line: outages are more dangerous to a company...
Article
4 Reasons to Add VTLs
By Tom Huntington on Tue, 08/30/2016
Backup and recovery processes are among the unsung heroes of data center operations. Though end results may not be readily apparent on an everyday basis, natural and digital disasters have a way of humbling companies that do not take this risk management discipline seriously.
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
...
Article
Monitor, Capture, and Send Log Events With Powertech SIEM Agent for IBM i
By Robin Tatam on Sun, 08/21/2016
In recent years, regulatory initiatives like Sarbanes-Oxley, HIPAA, PCI, and GLBA have placed increased emphasis on the need to monitor and secure sensitive information. For example, The Payment Card Industry (PCI) Data Security Standard dictates one of the most stringent requirements of all—logs must be reviewed daily, and a minimum of three months of logs must be available for analysis.
Blog
What’s Really Faster: VTL or LTO?
By Tom Huntington on Tue, 08/16/2016
VTL can be faster than LTO if you take advantage of the virtual features, but if your backup rules stay the same, you may be disappointed. Read on.
Guide
Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide
The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data.
The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and...
Article
Robot Best Practices
By Tom Huntington on Mon, 06/27/2016
Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Blog
Service Level Management
By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization.
Service-level requirements are...