Resources

Case Study

Capacity Planning at a Czech Bank

Organization Description: In the Czech Republic this bank serves more than 3 million clients and employs over 8000 workers. The bank operates a very extensive IT infrastructure which requires round-the-clock accessibility checks and computing capacity planning. Business Value of Vityl Capacity Management: The Vityl capacity planning solution has given the bank full control over the operations of...
Case Study

Appvion Improves Customer Satisfaction with a Digital Document Repository

Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change. ...
Article

Using NFS with Webdocs – iSeries

Webdocs – iSeries references the documents it stores by an IFS (Integrated File System) path. There is, however, no requirement that the IFS path refer to a file system on local disk. In fact, for many Webdocs iSeries implementations, it is advantageous to store some or all of the documents from Webdocs on remote file systems that are shared using NFS (Network File System) and mounted into the IFS...
Article

Dealing with Temporary Files in WebDocs iSeries

WebDocs iSeries uses the IFS directory /RJSTEMP and the library RJSTEMP to store information and files temporarily. In general, it will attempt to clean up after itself, but there are situations which arise that do not perform clean up operations. As a result, files will gradually accumulate, taking up disk that could otherwise be used for other processes. The RJSTEMP library The RJSTEMP isn’t...
Article

Advanced Troubleshooting in WebDocs iSeries

As a WebDocs iSeries administrator, if something goes wrong your users will look to you to find, and fix, the matter. Simply knowing where to look when an initial error message is unclear can resolve a huge percentage of difficulties.
Article

Considerations For Securing NFS Shares For Use With Webdocs iSeries

NFS has long had a tentative relationship to security. As with its cousin, CIFS/SMB (more commonly know as Windows File Sharing), security was not an area of primary focus. The elements of security that exist are significant, but they are nontrivial to implement, particularly across operating systems and with third-party applications.
Case Study

Fortra Helps Tara Materials Focus on Canvas, Not Paper

Canvas is the foundation of many great works of art. For many years, Tara Materials has been a major supplier of canvas. Its leading product line, Fredrix, was first manufactured in 1868. Today, Tara has two factories in Tijuana, California and Lawrenceville, Georgia that assemble more than three million pieces of stretched canvas and make about half a million yards of coated canvas each year. ...
Article

Global IT Management Survey 2016—NewsWorthy Analysis

Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Case Study

Telecom Company Meets Strict Service Requirements & Prevents Major Service Failure

Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion. Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate unnecessary hardware...
Case Study

Selling the Capacity Upgrade

Company Overview: This financial technology provider delivers banking and payments technologies to more than 8,000 financial services firms and businesses worldwide. Business Value of Vityl Capacity Management (formerly TeamQuest): The company’s capacity planners use carefully chosen workload definitions in conjunction with predictive modeling to show their management the business rationale for...