Resources
Article

Astronauts Rely on Checklists (and So Should You)

By Kurt Thomas on Tue, 08/30/2016
What do astronauts and IBM i admins have in common? Checklists! These seemingly simple yet effective devices serve as our external memories and deliver process consistency, but they’re not without limitations.
Monitoring
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Monitoring
Article

Disks Busy vs. ASP Busy in Robot Monitor

By Kurt Thomas on Thu, 08/25/2016
Did you know that the Disks Busy monitor reports the average percentage across all your ASPs, not just System ASP? You could be teetering near an I/O overload and not know it! If you have multiple ASPs, use the ASP Busy monitor instead. Here’s why.
Monitoring
Article

High Availability Fail Tales (and How to Avoid Them)

By Kurt Thomas on Thu, 08/25/2016
Chasing a high availability state is a common goal for IBM i administrators and one that can be thwarted by a single issue left unattended. By sharing some of the most frequent tales of what went wrong from real-world environments, you’ll be able to avoid these same scenarios.
Monitoring
Article

Monitoring the Demands of Fast Disk

By Kurt Thomas on Wed, 08/24/2016
The IT industry is decisively moving away from traditional hard disk drives (“platters”) in favor of Flash-based solid-state drives (SSDs). It’s a welcome change; it makes much more sense to circulate only electrons instead of disks of metal with electrons on them.
Monitoring
Article

Small but MIGHTY: Controlling the *CLS Object Type

By Kurt Thomas on Wed, 08/24/2016
While the instinct for administrators and IT managers is to always hunt down a culprit – a rogue job, an inactive journal receiver, or something else – sometimes the very building blocks of a common process, or rather the specifics that define processes, can be where the trouble at hand resides.
Monitoring
Blog

IT Security Compliance 101

By Robin Tatam on Sun, 08/21/2016
In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Compliance
IBM i Cybersecurity
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data. The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and...
Compliance
IT Infrastructure Protection
Guide

Self-Audit: Checking Assumptions at the Door

Sysadmins, devops engineers, and cybersecurity personnel are often kept awake by a number of questions. How should I monitor my monitoring to be sure it will alert me when there is a security issue that needs my intervention? How can I be sure that the servers and processes in the environment haven’t been rooted already? In the quest to get better sleep, it is a good idea to self-audit your...
Compliance
Blog

Say Goodbye to Document Mismanagement

Thu, 07/28/2016
We write a lot on this blog about document management, but this time we wanted to share a graphic illustrating the struggles that some companies and individuals still face in their processes. Can you see yourself (or your company) in any of these stats? If so, let us help you find a solution! With RJS, your company can digitize...
Automation
Case Study

Fortra Automates Report Delivery at Ullico

Reports are an essential part of all businesses. Among other purposes, they help organizations to better manage and control their operations. But what if managing those documents placed an unnecessary burden on the enterprise? Paper-based reports do exactly that.
Automation
Case Study

Fortra Document Management Helps TPi Fit the Bill

When TPi began to evaluate opportunities in this area, customers were not yet battering down the doors demanding electronic invoices and statements, but the company recognized the market trends and proactively decided to provide Web access for many of the documents it produces.
Automation