Resources

Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...
Blog

Can a Small Business Benefit from Business Process Automation?

Small businesses often stick to their manual processes and leave automation to the big corporations. After all, they’ve always done things this way, so why would they need to change? Read the blog to find out how business process automation can give your small business a competitive edge.
Blog

Seven Software Robots Your Business Needs

Discover the 7 software robots your business needs to reduce repetitive and manual tasks, automate reporting, process claims and more in this blog post from Fortra.
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business.     Now more than ever, your company’s bottom line rests on your ability to provide 24/7 service...
Blog

IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...