Plan International needed an automated systems management software solution to maximize system availability with the minimum of resource and reduce after-hours support.
FRS rents commercial dishwashers. Rental agreements include maintenance and chemical supplies. To service these contracts, technicians visit customers monthly to inspect and maintain the equipment and ensure customers have adequate chemicals.
To optimize efficiency, Cequent wanted a complete form production, management and filing solution that could automatically route documents to users’ electronic inboxes either based on the document’s contents or source or by using pre-defined routing definitions.
"It's incredible the different devices that InterMapper can monitor. We use some really unique equipment and InterMapper handles it all with ease." - Vince Hurst, Communications Technician, Sheriff Department, TCOMM Bureau