Resources

Article
Article

The Commercial Power of SQL-Based Monitoring

By Kurt Thomas on Thu, 09/15/2016
The SQL-based monitoring feature in Robot Monitor means organizations can now apply the valuable insights, analysis, and real-time notifications that they use for system information to information from broader business applications.
Monitoring
Article
Article

Infor M3 Monitoring and Halcyon

Wed, 09/07/2016
Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Monitoring
Blog
Blog

Big Data? BIG DEAL!

By Kurt Thomas on Tue, 08/30/2016
With the dawn of the big data era upon us, what can IBM i systems administrators expect in terms of the demands that will be placed upon them and what kind of resources will be required to cope? Find out what the managed services industry can teach us today about what the future holds for us tomorrow.
Monitoring
Case Study
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Monitoring
Article
Article

Disks Busy vs. ASP Busy in Robot Monitor

By Kurt Thomas on Thu, 08/25/2016
Did you know that the Disks Busy monitor reports the average percentage across all your ASPs, not just System ASP? You could be teetering near an I/O overload and not know it! If you have multiple ASPs, use the ASP Busy monitor instead. Here’s why.
Monitoring
Article
Article

High Availability Fail Tales (and How to Avoid Them)

By Kurt Thomas on Thu, 08/25/2016
Chasing a high availability state is a common goal for IBM i administrators and one that can be thwarted by a single issue left unattended. By sharing some of the most frequent tales of what went wrong from real-world environments, you’ll be able to avoid these same scenarios.
Monitoring
Blog
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Article
Article

Monitoring the Demands of Fast Disk

By Kurt Thomas on Wed, 08/24/2016
The IT industry is decisively moving away from traditional hard disk drives (“platters”) in favor of Flash-based solid-state drives (SSDs). It’s a welcome change; it makes much more sense to circulate only electrons instead of disks of metal with electrons on them.
Monitoring
Article
Article

Small but MIGHTY: Controlling the *CLS Object Type

By Kurt Thomas on Wed, 08/24/2016
While the instinct for administrators and IT managers is to always hunt down a culprit – a rogue job, an inactive journal receiver, or something else – sometimes the very building blocks of a common process, or rather the specifics that define processes, can be where the trouble at hand resides.
Monitoring