Resources

Guide
Guide

Request a Live Advanced Reporting Suite Demonstration

See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do. Your live demo will include: Discovery to help us identify your business needs An overview of the software’s...
Article
Article

Automate 7 Task Builder in Depth

Wed, 04/06/2016
Automate 7 Task Builder now supports multiple tasks within one Task Builder instance. While this has the obvious benefit of increasing the ease of use of editing and creating multiple tasks in one place we've taken it a step further and implemented a feature that many have asked for:
Automation
Article
Article

How to Automate Backup & Restore Processes in Automate

Sun, 02/28/2016
In this article we will take a look at the importance of backing up Automate data in order to prevent data loss. We will also learn how to go about backing up remote Automate installations, performing automated backups and achieving data recovery in case data loss occurs despite the best of our efforts and precautions.
Automation
Article
Article

Windows Azure Automation

Thu, 02/25/2016
Cloud computing, cloud storage, cloud database…we all have heard about the “cloud.” Cloud computing has gained tremendous visibility in recent years. According to research firm, Gartner, “By 2012, 80% of Fortune 1000 enterprises will be using some cloud computing services, 20% of business will own no IT assets.” In addition, small businesses are attracted to the small startup costs and lower TCO...
Automation
Article
Article

Benefits of Web Server Management Console

Thu, 02/18/2016
Just like the desktop version of SMC, the Web SMC is a web-based interface for centralized management and administration, and allows you to graphically manage all elements of the Automate BPA Server including workflows, the Repository, users and agents. You can also access reports and calendars as well as configuring system settings and options.
Automation
Article
Article

Using the Dashboard to Drive Your Business Performance

Thu, 02/11/2016
Today’s growing information and communication technology is altering how companies operate and move forward in a global environment. Because of the real-time nature of information being transmitted, organizations need a way to easily track up-to-the minute performance and operational statistics in order to make effective business decisions more rapidly.
Automation
Article
Article

Working with Agent Groups in BPA Server

Wed, 02/10/2016
An Agent Group is a distinct Automate BPA Server object that contains one or more Agents within a logical group. They can be used as workflow objects in place of individual Agents to distribute conditions and tasks to multiple machines across an enterprise. The use of Agent Groups can be more convenient in situations where multiple agents need to be selected for automated execution. Instead of...
Automation
Case Study
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Monitoring
Case Study
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Monitoring
Case Study
Case Study

Network Services Plus, Inc Moves to Automation

NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.
Monitoring
Case Study
Case Study

Mizuno USA Stays Active with Halcyon Products

Mizuno USA, Inc. needed a comprehensive systems management software solution that would efficiently deliver services to new divisions within the global company and provide a high level view of systems.
Monitoring
General coding graphic
Case Study
Case Study

Meridian IT Inc and Halcyon

While expanding its data center to offer managed services for IBM i, Meridian IT needed an automated systems management software solution to efficiently deliver services to customers, manage multiple platforms, provide 24/7 monitoring without the need for staff on-site, and automate hardware and software management.
Monitoring
Case Study
Case Study

City Government IT Department and Halcyon

When the City Government IT department restructured, it was left without extensive IBM i knowledge for several key software applications. Without this expertise, overnight backups did not work correctly and the system was not being monitored accurately. A solution to the problem needed to be found—and fast.
Monitoring
Case Study
Case Study

Halcyon Brings Mobility and Time-Savings to the IT Team at Bras N Things

For Bras N Things, a crucial component of successfully integrating their IBM i-based ERP and point-of-sale (POS) systems relied on a systems monitoring and notification solution for IBM i that could reduce systems administrator workloads and, most importantly, monitor every aspect of the server then broadcast alerts in case of systems error.
Monitoring
Case Study
Case Study

Avon Finds Stability with Systems Operations Suite

With customers and independent sales representatives scattered across virtually every corner of Australia and New Zealand, efficient systems operations and business continuity is fundamental to Avon’s success.
Monitoring