Case Study
Alaska Communications Reaches New Heights with Network Monitoring from Intermapper
Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Case Study
Baptist Health South Florida Streamlines Claims Processing with Automate
Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...
Case Study
Large Health System Turns to Core Privileged Access Manager (BoKS) for Server Management & System Security
A leading not-for-profit health system in the United States, with multiple hospitals, rehabilitation centers, physician clinics, mental health facilities, independent living centers, and home health agencies, employs more than 9,000 individuals, including nearly 1,400 physicians. Collectively, the entities within the healthcare organization also maintain more than 1,500 licensed beds across the...
Case Study
Leading Global Manufacturing Company Streamlines Administration with Centralized Privileged User Management
Ability to automate ‘what and which’ authentication methods are utilized based on the access request also significantly improves administrator productivity.
Case Study
Top 5 Worldwide Bank Uses Core Privileged Access Manager (BoKS) for Privileged Access Management
Ensuring security and privacy are central to the continued success for one of the largest bank holding company in the United States. With over 13 million individuals and business customers, this full-service banking, brokerage, and investment company understands the importance of protecting customer information.
Case Study
Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring
Background With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate , the robotic process automation ( RPA ) solution from Fortra, to help maintain the data flow by...
Case Study
Single Source Keeps Staff Small and Business Running Smoothly with Automate
Background Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees. As a small business with a high volume of orders to process and ship...
Case Study
How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation
What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...
Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.