Resources

Guide
Guide

The RPA Buyer's Guide

The RPA Buyer's Guide Everyone has repetitive, manual tasks that take up their precious time. They’re tedious to get through and eat up the time you could be spending on more important work. With a robotic process automation ( RPA ) solution, you can reclaim your time by streamlining your processes. Simply put, RPA is transforming the way businesses operate. RPA solutions are designed to boost...
Automation
Guide
Guide

2022 Pen Testing Report

How effective are your existing security controls against a skilled threat actor? With cyber attacks now a common place occurrence, organizations are regularly having to ask themselves this question, and often get the answer only after an attack occurs. Penetration tests are a safe way to proactively evaluate cybersecurity programs, uncovering and exploiting security threats to find out what level...
Vulnerability Management
Guide
Guide

Four Ways to RPA: An Exploration of the Different Types of Process Automation

The Evolution of RPA Robotic Process Automation (RPA) has taken the world by storm in recent years because of its ability to automate mundane tasks that humans are still performing manually. However, automation as a software solution has been around long before the term RPA was widely used. Progressing from script-based automation tools to business process automation to specialized tools for...
Automation
multi_platform_systems
Guide
Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Monitoring
Guide
Guide

Penetration Testing Toolkit

Safeguard your infrastructure and data With today’s ever-increasing and constantly-shifting threat landscape, organizations must do everything they can to ensure the security of its cyber assets, including penetration testing. Based on our years of experience helping organizations manage security risks across the enterprise, we’ve compiled a collection of penetration testing tools and resources to...
Vulnerability Management
Guide
Guide

2021 Pen Testing Survey Report

Cyber attacks have become so common place, we're no longer surprised to see a massive breach hit the headlines. With this threat constantly looming, organizations should regularly be asking themselves, "how secure are we?" Penetration tests help to answer this question, uncovering and exploiting security threats to determine how much of a risk they pose. The 2021 Pen Testing Report highlights...
Vulnerability Management
Using remote network monitoring with Intermapper
Case Study
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Monitoring
Guide
Guide

6 Simple Ways to Get Moving with RPA

Businesses across every industry and sector are growing increasingly reliant upon automation processes to improve organizational efficiency, boost customer satisfaction levels, and reduce operational costs. The most innovative and forward-thinking companies are consistently hearing that Robotic Process Automation ( RPA ) is systematically transforming the business world. However, they are also...
Automation
Case Study
Case Study

Oregon School Boards Association Uses RPA to Maintain Critical Policies

The Oregon School Boards Association is a non-profit member services agency for more than 200 locally elected boards serving school districts, education service districts, and community colleges. OSBA helps locally-elected volunteers fulfill their complex public education roles. Watch the video to get a snapshot of their story and read on for more details.
Automation
Guide
Guide

Understanding RPA ROI: How to Measure It and Why It’s Important

Introduction Robotic process automation ( RPA ) can deliver significant benefits to companies of practically any size and in any industry. Its ability to improve productivity, increase innovation, and help companies deliver a better experience to customers makes it one of the most valuable tools of modern business. With effective tools for measuring the impact of RPA, companies can show that these...
Automation
Thumbnail for case study
Case Study
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Automation
Case Study
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Automation