Pavel Snkhchyan is a life-long learner. He joined student-fueled Armenian startup Sourcio in 2005 as a Product Manager for the nascent development firm, becoming VP of Project and Program Management in 2011 as well as the overall head of the business. Around that time, Pavel began working with U.S.-based Fortra, and the client quickly became a favorite. The partnership grew based on shared core values, and Fortra acquired Sourcio in April 2016.

Simple lessons learned from the many breaches we’ve observed, like careless employees and unusual attack vectors, and ways they can be avoided.

What is Capacity Planning? IT capacity planning is a process used to manage IT service delivery. Business services depend on IT resources in most organizations. Retail organizations need IT to make sure their POS system stays up and running – even on days with unusually high transaction counts, like Black Friday. Banks and other financial services providers...

A capacity management tool should help your IT team in 8 key ways. If you're replacing your tool or starting a capacity management practice, this is the place to start.

What makes a good capacity management tool? There are six major factors to consider when choosing a capacity management tool, and the right tool should account for all of them.

You know IT capacity planning is important. But have you been doing it?

IT infrastructure is complex today. On-prem. Off-prem. Virtualization. The cloud. It’s up to IT to build this infrastructure, then distribute resources from its many miscellaneous parts to various services in the most efficient way possible. With so many different environments to track—many of them walled off from one another in data silos—service issues can be difficult to diagnose and...