Blog
Moving Away from Cloud: Making the Case for Hybrid IT
By Per Bauer on Wed, 06/30/2021
HelpSystems’ Per Bauer discusses article touting a move back from the cloud and makes case for hybrid IT spend to drive costs down.HelpSystems’ Per Bauer discusses article touting a move back from the cloud and makes case for hybrid IT spend to drive costs down.
Blog
Automated Capacity Forecasting Using Predictive Analytics and Machine Learning
By Per Bauer on Mon, 06/07/2021
Better understand the different options for capacity forecasting and their characteristics, including using predictive analytics and machine learning. And learn how to choose the optimal forecasting method based on your business needs and maximize the accuracy and value of your planning efforts.
Blog
How to Get Buy-In for Your IT Cost Optimization Strategy
By Per Bauer on Fri, 08/28/2020
Policy alone is rarely enough to influence change. Lasting impact requires buy-in from the organization and is best achieved using a mix of different influence levers.
Blog
How to Calculate RPA ROI
By John Grancarich on Fri, 09/27/2019
Once you get an RPA project up and running, how do you know if it's successful or not? How do you measure the ROI?
I'm going to walk you through, in real time, how to calculate RPA ROI for your project. To show you how we can do this, we're going to take a real Fortra RPA customer example and walk you through the analysis.
Visit this page to get access to...
Blog
Working with Software Robots: Top 5 Ways to Spark Collaboration with RPA Bots
Tue, 09/10/2019
Learn how with robotic process automation (RPA), your employees can work with collaborative robots to be more productive, accurate, and get more free time.
Blog
How to Get Started with RPA
By John Grancarich on Fri, 07/05/2019
RPA is one of the fastest growing segments in the enterprise software space, and I want to tell you just a little bit about it. So, what is RPA? Well, at its simplest, RPA is software that automates human tasks.
Four characteristics for a good RPA project
Repetitive Tasks
Rule Based
High Volume
Prone to Human Error
You might be wondering, is this even...
Blog
How to Improve IT Efficiency: 3 Strategies to Keep Services Up and Costs Down
By Per Bauer on Wed, 06/26/2019
Blog
How to Answer Key Capacity Planning Strategy Questions
Fri, 06/21/2019
Anyone who works for a large organization knows that July isn’t just a time for fireworks and BBQs. It’s also when you plan your budget for the next fiscal year.
If you work in IT, you know you’re always expected to have an answer for everything. But when it comes to planning your budget, there are really only two questions that need to be asked.
Do you have enough resources on hand for the...
Blog
The True Cost of Workload-Related Outages
Thu, 06/06/2019
Underestimating the consequences of downtime can be hugely detrimental to your productivity. Accurately calculating those costs won’t just prevent disasters, but also help you effectively manage your capacity planning efforts.
Blog
What is Capacity Planning?
By Scott Adams on Wed, 06/05/2019
What is Capacity Planning?
IT capacity planning is a process used to manage IT service delivery. Business services depend on IT resources in most organizations. Retail organizations need IT to make sure their POS system stays up and running – even on days with unusually high transaction counts, like Black Friday. Banks and other financial services providers...
Blog
8 Things Your Capacity Management Tool Should Do
By Per Bauer on Fri, 02/15/2019
A capacity management tool should help your IT team in 8 key ways. If you're replacing your tool or starting a capacity management practice, this is the place to start.
Blog
Buyer's Guide: Capacity Management Tool Checklist
By Per Bauer on Fri, 02/08/2019
What makes a good capacity management tool? There are six major factors to consider when choosing a capacity management tool, and the right tool should account for all of them.