Resources

Guide

Self-Audit: Checking Assumptions at the Door

Sysadmins, devops engineers, and cybersecurity personnel are often kept awake by a number of questions. How should I monitor my monitoring to be sure it will alert me when there is a security issue that needs my intervention? How can I be sure that the servers and processes in the environment haven’t been rooted already? In the quest to get better sleep, it is a good idea to self-audit your...
Guide

The Query Decision-Making Kit

Is Query/400 still cutting it? Probably not. You’ve most likely heard that there are other data access tools out there, but you might not be sure which one is right for you—or even if it’s the right time to upgrade. The Query Decision-Making Kit can help. For starters, you want data access to be simple, no matter your skill level. You want the option to view visual data in real-time, access data...
Case Study

Telecom Company Meets Strict Service Requirements & Prevents Major Service Failure

Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion. Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate unnecessary hardware...
Case Study

Selling the Capacity Upgrade

Company Overview: This financial technology provider delivers banking and payments technologies to more than 8,000 financial services firms and businesses worldwide. Business Value of Vityl Capacity Management (formerly TeamQuest): The company’s capacity planners use carefully chosen workload definitions in conjunction with predictive modeling to show their management the business rationale for...
Case Study

AAA Life Leverages Robot for IT Efficiency

As Senior Systems Engineer, Randy Wittner has over 25 years of experience on IBM i, and AAA Life was not the first place he encountered Robot. “I’ve worked at many companies that have had Robot Schedule, so good market share,” said Wittner. “It’s very reliable, easy to upgrade. It automates a lot for us in our process.”