Resources

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The 10 Principles of Automation

Our experts developed the following best practices for easing automation implementation and advancing automated operations over the course of 30 years of working to help businesses make their processes more efficient. Let the countdown begin!
Blog

Lessons Learned from IBM's Native Scheduler

The systems that businesses rely on today are increasingly complex and challenging to manage without sophisticated job scheduling tools. According to the annual IBM i Marketplace Survey Results, only 22 percent of IBM i shops are running the IBM i operating system exclusively. 68 percent are also running the Windows OS, another 56 percent are running Linux, and 26 percent are running AIX. That...
Blog

The Pros and Cons of Scripting

There are pros and cons to evaluate when it comes to relying on scripts. Scripting can definitely have some perks depending on its application. However, it’s important to weigh these against the benefits of a full managed file transfer (MFT) solution to make sure you’re making the best decision for your business over the long term.
Blog

How to Get Started with NIST 800-171 Compliance

Are you ready to report your NIST 800-171 compliance status by the end of the year? If you do business with the federal government, you need to comply with SP NIST 800-171 by the end of the year. Now is the time to implement your compliance plan.
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business.     Now more than ever, your company’s bottom line rests on your ability to provide 24/7 service...
Blog

IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
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How to Go from Simple to Strategic Capacity Management

  Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best practice...