Blog
Modern RMM Tools for MSPs
Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Article
A Modern Approach to Performance Management
Wed, 08/24/2016
Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Guide
Checklists for Checklists on Checklists... Why Not Automate?
The topic of this white paper is specifically around the advantages of automating one of the last bastions of manual, hands-on management—the operation and maintenance of IT platforms, systems, networks and architectures.
Guide
6 Recommendations for Smarter Spooled File Processing on your IBM i
Learn how to improve the flow of essential information around your organization, save costs, and free up your time.
Guide
Managing Your IBM Enterprise with Halcyon
System administrators need more control and less complexity. This guide helps to identify the tools they need to be more effective at managing their enterprise.
Blog
“Confessions” of a CIO: How to Tackle the Toughest Business Challenges
Tue, 08/16/2016
A new book on CIOs should put ‘the cat among the pigeons’ and create some interesting debate amongst IT professionals, particularly about risk taking and tough management decisions.
Blog
Say Goodbye to Document Mismanagement
Thu, 07/28/2016
We write a lot on this blog about document management, but this time we wanted to share a graphic illustrating the struggles that some companies and individuals still face in their processes.
Can you see yourself (or your company) in any of these stats? If so, let us help you find a solution!
With RJS, your company can digitize...
Guide
Request a Live Advanced Reporting Suite Demonstration
See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do.
Your live demo will include:
Discovery to help us identify your business needs
An overview of the...
Case Study
Powertech Security Auditor Helps CDW Automate Regulatory Compliance Requirements
CDW, a leading provider of technology solutions for business, government, and healthcare, was challenged with meeting strict compliance requirements with minimal staff. The company turned to Powertech Security Auditor to reduce manual processes
Case Study
Halcyon Improves JD Edwards System Scalability and Manageability for ERP Suites
Halcyon delivers alerts about any issues that arise on IBM i-based systems and the JD Edwards processes running on it. This allows ERP Suites administrators to manage systems by exception, rather than having to monitor them continuously.
Case Study
Halcyon Enables Business Growth by Increasing IT Productivity at Ahli United Bank
Ahli United Bank (AUB) is the largest publicly traded commercial lender in Bahrain. With a network of subsidiaries and associated companies, it provides a range of award-winning retail, private and corporate banking, treasury, investment, and wealth management services.
Case Study
Halcyon Helps IBM i Support at Tyco Electronics Stay Connected to Their System
For the Australian and New Zealand arm of Tyco Electronics, the reliability of its IBM i-based ERP software is fundamental to business efficiency. The challenge, though, is for a relatively lean IBM i support team to provide around-the-clock support to ensure 24-hour uptime.
Case Study
Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International
When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study
Network Services Plus, Inc Moves to Automation
NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.
Case Study
Mizuno USA Stays Active with Halcyon Products
Mizuno USA, Inc. needed a comprehensive systems management software solution that would efficiently deliver services to new divisions within the global company and provide a high level view of systems.