Case Study
Baptist Health South Florida Streamlines Claims Processing with Automate
Background
Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS.
The Challenge
Effective claims processing and management is the name of the game...
Case Study
Fortra and Rg19/Load Make Managed IT Easier for Seco Tools
Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/
Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business.
The Challenge
Fast...
Case Study
Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring
Background
With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the data flow by...
Case Study
Single Source Keeps Staff Small and Business Running Smoothly with Automate
Background
Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees.
As a small business with a high volume of orders to process and ship,...
Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
...
Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.The Paperwork ProblemPre-printed forms and Dot matrix...
Case Study
Bumble Bee Seafood Enjoys Easy Implementation and Top-notch Support with Automate Schedule
Bumble Bee Seafood is North America’s largest branded shelf-stable seafood company. Since 2014, Bumble Bee has used Automate Schedule to run jobs spanning SAP systems and Bumble Bee’s network servers. Bumble Bee has an international presence and uses Automate Schedule to manage processes on servers spanning multiple continents.
...
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
...
Case Study
Fortra Helps Tara Materials Focus on Canvas, Not Paper
Canvas is the foundation of many great works of art. For many years, Tara Materials has been a major supplier of canvas. Its leading product line, Fredrix, was first manufactured in 1868. Today, Tara has two factories in Tijuana, California and Lawrenceville, Georgia that assemble more than three million pieces of stretched canvas and make about half a million yards of coated canvas each year.
...
Case Study
AAA Life Leverages Fortra Solutions for IT Efficiency
Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones.
As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
Case Study
Halcyon Improves JD Edwards System Scalability and Manageability for ERP Suites
Halcyon delivers alerts about any issues that arise on IBM i-based systems and the JD Edwards processes running on it. This allows ERP Suites administrators to manage systems by exception, rather than having to monitor them continuously.
Case Study
Halcyon Enables Business Growth by Increasing IT Productivity at Ahli United Bank
Ahli United Bank (AUB) is the largest publicly traded commercial lender in Bahrain. With a network of subsidiaries and associated companies, it provides a range of award-winning retail, private and corporate banking, treasury, investment, and wealth management services.
Case Study
Halcyon Helps IBM i Support at Tyco Electronics Stay Connected to Their System
For the Australian and New Zealand arm of Tyco Electronics, the reliability of its IBM i-based ERP software is fundamental to business efficiency. The challenge, though, is for a relatively lean IBM i support team to provide around-the-clock support to ensure 24-hour uptime.