BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
Plan International needed an automated systems management software solution to maximize system availability with the minimum of resource and reduce after-hours support.
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Learn how to manage your Solaris environment--optimize hardware utilization, conserve datacenter floor space, power, and cooling, build a scalable architecture and keep up with growth and performance requirements--with TeamQuest.
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Improve Service quality
"IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement."
Source: “Key Issues for Servers,” Gartner Inc.
GOAL: IMPLEMENT A CONSOLIDATION STRATEGY
Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions,...
At an application level with Vityl Capacity Management
In this guide, John Miecielica of Metavante, provides a step-by-step example showing how he uses Vityl Capacity Management to analyze IT resource consumption at an application level. This key capability is especially important in today’s environments where multiple applications run on a server or multiple servers might be required to...
A good Capacity Management Information System (CMIS), combined with proven Capacity Management processes, can help you simplify IT Service Optimization; keeping your systems and applications running efficiently and reliably.
The modern CIO needs to be ahead of the game – anticipating the business’s needs and being able to meet them as they arise. All too often, however, the IT function is caught on the back foot, reacting to events after they’ve happened.
In this paper we present an introductory analysis of throughput scalability for update intensive workloads (such as measured by the TPC-C or TPC-W benchmarks) and how that scaling is limited by serialization effects in the software-hardware combination that comprises any platform.
In this online article Dr. Gunther digs down into the UNIX kernel to find out how load averages (the “LA Triplets”) are calculated and how appropriate they are as capacity planning metrics.