Resources

Datasheet

Halcyon for Managed Service Providers

Fortra Takes Your Managed Services to the Next Level In today’s economy, managed service providers try to get by with what they have, but that doesn’t mean that there isn’t something better out there. Whether you host your customers’ systems in your data center or provide remote monitoring or cloud-based services, Fortra has a technical solution and a commercial model to suit your business. ...
Datasheet

Performance Navigator

Historical performance monitoring and modeling across your IT environment In an increasingly virtualized world, it’s becoming more and more difficult to understand performance across your IT enterprise. Performance Navigator performance analysis software allows you to see what’s truly occurring on your mission critical systems. With current day and historical performance data, you know exactly...
Datasheet

Advanced Reporting Suite

Advanced Reporting Suite eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to service-level agreements (SLAs) and also flags any issues so that they can be quickly resolved. By simply ticking a box, unique SLA tags can be used to produce customized reports that enable managed service providers (MSPs) to quickly and...
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast...
Datasheet

MQ Manager

MQ Manager continuously and automatically monitors the seven key components of IBM MQ in order to ensure the flow of data is not disrupted, prevent costly downtime, free up IT resources and reduce operational cost.
Article

Infor M3 Monitoring and Halcyon

Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Article

A Modern Approach to Performance Management

Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Guide

Managing Your IBM Enterprise with Halcyon

System administrators need more control and less complexity. This guide helps to identify the tools they need to be more effective at managing their enterprise.