Resources

Guide

What IT Leaders Need to Know About Education Technology

How IT Professionals Can Champion EdTech to Impact Student Success Technology in education is rising, and the possibilities to enhance student learning with digital tools are endless. How can IT professionals get the budget and buy-in you need to implement new EdTech initiatives, all while maintaining a healthy network that can grow and scale...
Press Release

HelpSystems (now Fortra) Completes Acquisition of Network Monitoring Pioneer, Dartware—Its Third Acquisition in 2012

Eden Prairie, MN, January 10, 2013 – HelpSystems, LLC, a world leader in systems management, security, and business intelligence software, announced it has completed the acquisition of Dartware, LLC, a network management software company. The acquisition, which completed in December, represents the growing company’s third acquisition in 2012 and ninth overall. Based in New Hampshire, Dartware is...
Guide

Which Network Monitoring Tool is Right for You?

Use this interactive checklist to conduct a network monitoring tools comparison with Intermapper and other solutions. Comparing network monitoring tools can be tricky. Network managers at organizations of all sizes trust Intermapper to provide the real-time knowledge they need to maintain a healthy network. What’s more, Intermapper is a vendor-agnostic solution that works across multiple...
Blog

The 9 Server Sprawl Questions You Need to Ask

For budding companies, server sprawl may be just one of many growing pains—a temporary inconvenience for a greater good. But if you’re struggling to complete processes on time, stalling with the auditors, and jumping from server to server whenever an error occurs, it’s time to ask the tough questions.
Blog

The #1 Step Before Automation

An up-to-date and comprehensive runbook won't win you any awards. But when you get the green light to implement a workload automation tool, documentation is your lifeline. Unfortunately, most runbooks aren’t up to snuff.
Blog

Service Level Management

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Blog

Top 15 Vendors in Capacity Management Software

Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...