Resources

On-Demand Webinar

Speed Up Your Manufacturing and Distribution with Paperless Processes

Your ERP system —whether it’s JDE World, Enterprise One, Infor, Epicor, Microsoft Dynamics, VAI, or anything else—is essential to maintaining your company’s key business information and processes. But you’re constantly generating and receiving paper and electronic documents, too, and it’s hard to keep everything straight. So, you wind up chasing documents and data around—and keeping your customers...
On-Demand Webinar

Ask a Capacity Management Expert, Part One

Listen to this on-demand webinar to answer questions like: What does it take to be successful in capacity management? How do you manage capacity in the cloud? What are the common roadblocks—and how can we avoid them?
Article

Dealing with Temporary Files in WebDocs iSeries

WebDocs iSeries uses the IFS directory /RJSTEMP and the library RJSTEMP to store information and files temporarily. In general, it will attempt to clean up after itself, but there are situations which arise that do not perform clean up operations. As a result, files will gradually accumulate, taking up disk that could otherwise be used for other processes. The RJSTEMP library The RJSTEMP isn’t...
Article

Advanced Troubleshooting in WebDocs iSeries

As a WebDocs iSeries administrator, if something goes wrong your users will look to you to find, and fix, the matter. Simply knowing where to look when an initial error message is unclear can resolve a huge percentage of difficulties.
Article

Considerations For Securing NFS Shares For Use With Webdocs iSeries

NFS has long had a tentative relationship to security. As with its cousin, CIFS/SMB (more commonly know as Windows File Sharing), security was not an area of primary focus. The elements of security that exist are significant, but they are nontrivial to implement, particularly across operating systems and with third-party applications.
Article

Global IT Management Survey 2016—NewsWorthy Analysis

Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Article

Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Article

Implementing a Consolidation Strategy

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and security...
Article

IT Service Optimization: Reaching New Heights

Survey Says Chaos Reigns A global survey of more than 300 IT executives, directors and managers revealed that the majority of IT organizations (53%) rank in the chaotic level of IT Service Optimization maturity. That means these organizations lack a consistent process to manage and improve the quality and efficiency of their services and will continue firefighting performance and capacity issues...
Article

Modeling Multi-Threaded Processors

There are substantial differences between single-threaded and multi-threaded architectures. The new capabilities combined with the easy-to-use Vityl Capacity Management interface makes it easy to predict application and service performance on the new multi-threaded architectures.