Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...

Company Background Frontline Technologies is a market leader in workforce management software. The Pennsylvania company serves thousands of global clients through its three applications: Aesop, an automated substitute placement and absence management system; Veritime, a time and attendance product; and Jobulator, an automatic job-notification service for substitute teachers. One in every five U.S...

Company Background SharkNinja is the maker of class-leading Shark® vacuums and steam mops, and the innovative line of Ninja® kitchen appliances. Shark® and Ninja® are two of several house-care brands developed by SharkNinja Operating LLC, a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people. The company’s products are widely distributed through...

Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at data in innovative...