Case Study
Alaska Communications Reaches New Heights with Network Monitoring from Intermapper
Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Case Study
Fortra Protects the COMP Performance Group from Viruses and Malware
The COMP Performance Group™ is a world leader in the performance automotive aftermarket with core product lines that include camshafts, transmissions, drivetrain parts, fuel injection systems, and computer simulation software.
After experiencing rapid growth in recent years, the organization brought on Ron Smith to launch an IT transformation project. Ron’s priorities included implementing world...
Case Study
Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400
Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at data in innovative...
Case Study
How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation
What if you could reduce an eight-hour outage… to no time at all?
That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
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Case Study
DFS Inc. Manufactures Feed 24/7 with Network Monitoring
Find out how one of Iowa’s largest feed suppliers maintains 24/7 operations with real-time network visibility thanks to Intermapper.
Case Study
Georgian College’s Network Infrastructure Group Uses Intermapper to Map, Monitor, and Alert
Using Intermapper, this leading Ontario college keeps 7 remote campuses connected and fixes network issues faster through real-time monitoring.
Case Study
Growing School District Leads the Way in EdTech with Network Monitoring
“Frankly, I don’t know how I’d have gotten here in the thoughtful way we have without having (Intermapper) at my disposal.” - Matt Federoff, Chief Information Officer for the Vail School District
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study
Mobile Apps Make IBM i Monitoring Easy at EVRY
EVRY utilizes Enterprise Console mobile app, performance monitoring, and message management software from Halcyon for mobile IBM i monitoring.
Case Study
The BGL Group Monitors Across IBM i and AIX with Halcyon Network Server Suite
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
Case Study
Halcyon Saves Time and Dodges Expensive Disk Upgrades at Plan International
Plan International needed an automated systems management software solution to maximize system availability with the minimum of resource and reduce after-hours support.
Case Study
Remote Monitoring Using Operations Center Suite and Network Server Suite
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Case Study
Tablet-Based Forms Reduce Errors and Improve Productivity at FRS
FRS rents commercial dishwashers. Rental agreements include maintenance and chemical supplies. To service these contracts, technicians visit customers monthly to inspect and maintain the equipment and ensure customers have adequate chemicals.
Case Study
Forms Keep on Trucking at Cequent with the Help of Fortra
To optimize efficiency, Cequent wanted a complete form production, management and filing solution that could automatically route documents to users’ electronic inboxes either based on the document’s contents or source or by using pre-defined routing definitions.
Case Study
Alon USA Locks Down the IFS with Powertech Antivirus for IBM i
Like many IBM shops, Alon USA found comfort in the seeming immunity of IBM i to viruses. All PCs in the company were running anti-virus software but, having operated for more than a decade without incident, Alon USA’s IT director saw no need for protective measures on IBM i. Sound familiar?
Case Study
Sonoma County Sheriff's Office Ensures Reliability Across Radio Network with Intermapper
"It's incredible the different devices that InterMapper can monitor. We use some really unique equipment and InterMapper handles it all with ease." - Vince Hurst, Communications Technician, Sheriff Department, TCOMM Bureau