A North American government agency with more than 1,500 employees needed to give citizens better ways to perform civic data sharing remotely due to the COVID-19 pandemic.

Hershey Entertainment & Resorts is a privately held company located in the tourist center of Hershey, Pennsylvania, and has entertainment, resort and commercial divisions. Earlier this year, Hershey learned that because the entertainment and resort operations accept credit cards for payment, they needed the information stored by their box office ticketing and reservations applications to be...