Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Proving that you are meeting service-level agreements shouldn’t be a wasted effort. In fact, it should strengthen your relationship with clients and help your team manage performance in the future. See how.
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.