Resources
Blog

IT Security Compliance 101

By Robin Tatam on Sun, 08/21/2016
In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Compliance
IBM i Cybersecurity
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data.The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a...
Compliance
IT Infrastructure Protection
Service Level Management
Blog

Service Level Management

By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Automation
Top capacity management tools
Blog

Top 15 Vendors in Capacity Management Software

By Per Bauer on Fri, 02/19/2016
Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Automation
Article

Global IT Management Survey 2016—NewsWorthy Analysis

Mon, 02/01/2016
Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Automation
Case Study

Powertech Helps Community Bank Enforce Internal iSeries Compliance

First Security Bank is one of Montana’s largest, locally owned community banks. They provide business, real estate, consumer and agricultural loans, Internet banking, brokerage services, and a full range of deposit accounts. First Security has over 150 users on a System i 525 that...
IBM i Cybersecurity
Compliance
Case Study

Powertech Protects City Data and Vital Services with System i Security

The City of Warren recognizes the importance of System i network security. Their System i runs many critical applications, including human resources, payroll, and accounts payable and stores over 22,000 utility customer’s personal data, including monthly bank draft...
IBM i Cybersecurity
Compliance
Case Study

Powertech Helps the Seneca Nation Play the Security Game

The SGC has a fairly large IBM i presence, including multiple production, development, test, and training systems, in a High Availability (HA) environment. They rely heavily on their IBM i servers to run their distributed properties, including casinos, hotels, resorts, retail outlets...
IBM i Cybersecurity
Compliance
Article

Vityl and ITIL

Wed, 02/05/2014
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Automation
Article

Supporting ITIL Objectives

Tue, 02/04/2014
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Monitoring
Article

Implementing a Consolidation Strategy

Mon, 02/04/2013
Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Automation
Blog

Ensure Availability at a Reasonable Cost to Meet Business SLAs

Mon, 02/04/2013
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions,...
Automation