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Service Level Management

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
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Windows Azure Automation

Cloud computing, cloud storage, cloud database…we all have heard about the “cloud.” Cloud computing has gained tremendous visibility in recent years. According to research firm, Gartner, “By 2012, 80% of Fortune 1000 enterprises will be using some cloud computing services, 20% of business will own no IT assets.” In addition, small businesses are attracted to the small startup costs and lower TCO...
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Top 15 Vendors in Capacity Management Software

Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
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Benefits of Web Server Management Console

Just like the desktop version of SMC, the Web SMC is a web-based interface for centralized management and administration, and allows you to graphically manage all elements of the Automate BPA Server including workflows, the Repository, users and agents. You can also access reports and calendars as well as configuring system settings and options.
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Working with Agent Groups in BPA Server

An Agent Group is a distinct Automate BPA Server object that contains one or more Agents within a logical group. They can be used as workflow objects in place of individual Agents to distribute conditions and tasks to multiple machines across an enterprise. The use of Agent Groups can be more convenient in situations where multiple agents need to be selected for automated execution. Instead of...
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Global IT Management Survey 2016—NewsWorthy Analysis

Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
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Data Store Migration Utility

Data migration is the process of transferring data from one hardware or software configuration to another. It can be a standard yet crucial element of IT operations, allowing organizations the ability to maintain the integrity of important data while moving forward to face constantly changing technologies. The downside being that data migration is often times consuming and causes major disruptions as a result of downtime or application performance problems.
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Using Automate to Perform Desktop Interactions

Automate includes numerous interactivity related actions that can impersonate any mouse or keyboard activity as well as virtually any form of desktop interactions performed manually. This article will describe some of the more commonly used Interactivity actions and how they are used to navigate and interact with interfaces as well as supply possible solutions to some frequent interactivity and navigation related problems.
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Automate BPA Server Agent Deployment

Automate BPA Server works hand-in-hand with Automate Agents in order to execute workflows and perform tasks across a network environment. The Agent's main purpose is to perform triggering, workflow, and task execution, either locally or on a remote machine.
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Automate 10 Public Beta Now Available for Download

Dear Automate Users, Since 2004, Network Automation has been innovating the automation software space. In the process we created a new category called Business Process Automation (BPA). This important category integrates the best of IT Process Automation and Application Integration into a single platform helping to bring IT and business users into closer alignment. Now today, after nearly two...
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Using Automate to Facilitate SQL Bulk Inserts

Can Automate interact with databases? Yes. Can Automate interact/manipulate files? Yes.   With these two questions answered, the inevitable question is next: If Automate can do both of these things, can it also load the content of files into SQL? This question comes up quite often during our consultation calls, so let’s skip the phone call and...
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OCR & Active Directory Automation

In this blog post we will go over how to integrate OCR automation with Active Directory automation for a new hire’s application. We will explore reading a name, address and telephone number from an application image, and creating an Active Directory User with AutoMate’s OCR, Active Directory, Loop and Flow Control Actions.
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Automate & Automate BPA Server 9.0.3 Release

Version 9.0.3 of both Automate and Automate BPA Server has just been released. Version 9.0.3 addresses 44 issues, including various action enhancements and issues that were introduced in 9.0.0, 9.0.1, and 9.0.2. With each release, however minor, we want to continue our efforts to deliver a more stable software to our customers. /blog/automate-automate-bpa-server-903-release
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Automate VMware - Automate 8 Tour: Part 2

Text   The Benefits of Virtualization Virtualization is one of the hottest trends in I.T. today. Virtualization has valuable applications for controlling hardware costs, minimizing downtime, and many quality assurance...
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Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
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Implementing a Consolidation Strategy

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Blog

Ensure Availability at a Reasonable Cost to Meet Business SLAs

Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions,...