Resources

Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Guide

A Guide to IBM i Message Management

This guide teaches you how to handle IBM i message management, including the fastest and more accurate ways to monitor for messages, filter critical messages, and escalate messages to members of your team as needed.
Guide

Robot in Modern IBM i Environments

Robot systems management solutions can improve processes and enhance the return on investment for new technologies running in modern IBM i environments. Find out how.
Article

All About Alert Intelligence

Thanks to intelligent filtering, the Alert Intelligence feature included in IBM i Server Suite improves the quality of IBM i alerts while reducing the quantity, providing increased application availability and system uptime.
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Article

Mobile Dashboards for IBM i Monitoring

Robot Console leverages the power of Fortra' dashboards containing browser access! Mobile-friendly dashboards allow you to combine key message summary and resource status data into a single, intuitive view. Read on to learn more.
Article

Two-Way Message Response with Robot

You have the afternoon off—but not the responsibility of monitoring your system for issues. This includes responding to application and system messages as they occur on your production IBM i jobs. You don’t want to carry your laptop around just in case you need to VPN back to answer a message that is waiting on your month-end process. What option do you have?
Article

Interacting with Powertech SIEM Agent for IBM i

Your organization has invested in a security information event manager, or SIEM, to receive and analyse security and event log information from a variety of servers. Now they want to also get this information from their IBM Power Systems server.
Article

Message Received?

When was the last time you reviewed your Robot Console message automation? If you’re out of practice, let’s take a look at what you can do to maximize your message automation and reports.
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...