IT process automation software helps Heartland Financial do processing for nine different banks in a narrow timeframe. Listen the audio Q&A!

As IT infrastructures continue to grow more complex, finding performance bottlenecks gets hard. That’s why it’s absolutely essential that IT teams have the tools, training, and resources necessary to quickly identify causes of poor application performance.

IT personnel naturally have their fingers on the pulse of today's innovations and one eye fixed on the future. As a result, each rising generation of systems administrators and application developers seems convinced that they know better than their forefathers and can remedy all kinds of issues with new tools and tricks. Unfortunately, this appetite for innovation can cause overzealous...