Resources

Article

A Roadmap for Consolidation

There are five key steps when planning a consolidation strategy. Considerations for each step are outlined below.
Case Study

Humanitarian Organization Reduces Application Slowdowns by 94%

Organization Description: This humanitarian group organizes more than 500,000 volunteer employees to help victims of tragedy across the United States. Business Value of Vityl Capacity Management (formerly TeamQuest): Vityl helped this non-profit reduce the number of application slowdowns by 94 percent in only four months. ...
Case Study

Financial Services Giant Optimizes, Virtualizes, and Saves Big Money

Business Value of Vityl Capacity Management (formerly TeamQuest): Vityl helped to significantly optimize the physical CPU base, maximize usage of CPU and memory resources, lower the cost per unit of CPU to clients and improve the time to market. The Fortune 500 financial services company now charges 25 percent less per unit of CPU in its virtualized environment. These benefits have helped justify...
Case Study

Capacity Planning at a Czech Bank

Organization Description: In the Czech Republic this bank serves more than 3 million clients and employs over 8000 workers. The bank operates a very extensive IT infrastructure which requires round-the-clock accessibility checks and computing capacity planning. Business Value of Vityl Capacity Management: The Vityl capacity planning solution has given the bank full control over the operations of...
Article

If It Has Moving Parts, Someday It's Going to Fail.

Check out IBM's new READ INTENSIVE SSDs. This is a note to highlight some of the pros and cons - and dig a little deeper into one of the cons - of IBM's recently announced new class of solid state disk drives, "read intensive" (RI) SSDs. The new RI-SSD comes in one flavor, a 1.86 TB drive. The new concept to wrap your head around is that the drive will "wear out" if you write too much over the...
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Article

How to Download an ODBC Driver

Performance Navigator® requires an ODBC connection to connect to your IBM i system, but it does not come with your PC’s operating system. IBM has a downloadable they’ve titled Access Client Solutions, which we recommend our customers use to get that ODBC connection.
Article

FAQs about Performance Navigator

Will this product hurt the performance of my IBM i®? You will not even notice that the product is working. The data gathering software is already part of the OS. I currently have a subscription to IBM's PM for Power service. How is Performance Navigator compared to PM? Glad you asked... Performance Navigator uses exactly the same input as PM for Power, Collection Services. Performance Navigator...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...