Resources

Datasheet

Advanced Reporting Suite

Advanced Reporting Suite eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to service-level agreements (SLAs) and also flags any issues so that they can be quickly resolved. By simply ticking a box, unique SLA tags can be used to produce customized reports that enable managed service providers (MSPs) to quickly and...
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast...
Datasheet

Network Server Suite

Network Server Suite provides comprehensive monitoring and automation for Windows, AIX/VIOS, and Linux servers and SNMP devices.
Datasheet

MQ Manager

MQ Manager continuously and automatically monitors the seven key components of IBM MQ in order to ensure the flow of data is not disrupted, prevent costly downtime, free up IT resources and reduce operational cost.
Case Study

Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400

Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at data in innovative...
Blog

10 Essential Tips for Securing FTP and SFTP Servers

Most organizations use FTP or SFTP servers to exchange files and other critical business documents with their trading partners. Unfortunately, these servers have become a primary target for hackers. Learn SFTP security best practices in this blog and webinar.
Blog

Your Biggest Challenge to IBM i User Onboarding

As companies bounce back from recession and place a stronger emphasis on digitally-driven innovations, IT departments are finally receiving the funds they need to hire qualified, new colleagues who can lighten the workload. However, the first order of business will be getting these recent hires up to speed.
Case Study

Appvion Improves Customer Satisfaction with a Digital Document Repository

Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change. ...
Guide

Download “Identity & Access Management for IBM i”

Insiders are responsible for 34 percent of data breaches—and insiders are also the most difficult threat to control control on IBM i. You can't lock them out completely because your IBM i users need at least some level of access to do their jobs. So, how do you ensure users have only the access they need without overburdening IT with manual processes that...