Resources
Datasheet

Advanced Reporting Suite

Advanced Reporting Suite eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to service-level agreements (SLAs) and also flags any issues so that they can be quickly resolved. By simply ticking a box, unique SLA tags can be used to produce customized reports that enable managed service providers (MSPs) to quickly and...
Monitoring
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast...
Monitoring
Datasheet

Network Server Suite

Network Server Suite provides comprehensive monitoring and automation for Windows, AIX/VIOS, and Linux servers and SNMP devices.
Datasheet

MQ Manager

MQ Manager continuously and automatically monitors the seven key components of IBM MQ in order to ensure the flow of data is not disrupted, prevent costly downtime, free up IT resources and reduce operational cost.
Monitoring
Case Study

Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400

Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at data in innovative...
IBM i Automation
Blog

10 Essential Tips for Securing FTP and SFTP Servers

Mon, 05/01/2017
Most organizations use FTP or SFTP servers to exchange files and other critical business documents with their trading partners. Unfortunately, these servers have become a primary target for hackers. Learn SFTP security best practices in this blog and webinar.
Data Protection
Case Study

Appvion Improves Customer Satisfaction with a Digital Document Repository

Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change. ...
Automation
differences between SFTP and FTPS
Blog

SFTP vs. FTPS: The Key Differences

Thu, 12/01/2016
Which option for securing sensitive files in transit is the best for your organization? Read this article for an in-depth look at FTP vs. SFTP vs. FTPS, and their key differences.
Data Protection
Article

Infor M3 Monitoring and Halcyon

Wed, 09/07/2016
Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Monitoring
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Monitoring
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring