Article
What Really Matters in IBM i Monitoring?
By Paul Ratchford on Thu, 09/14/2017
Guard against degraded system performance, data loss, and downtime. Make sure you’re monitoring these 15 metrics on the IBM i operating system.
Article
6 Enhancements in IBM i Server Suites Version 7
By Paul Ratchford on Fri, 06/23/2017
What's new in version 7 of IBM i Server Suites? Read this article to find out.
Article
Seven Key Components of IBM WebSphere MQ and What to Watch
By Seven Key Components of IBM WebSphere MQ and What to Watch on Wed, 05/10/2017
Minimize business risk by ensuring that the flow of critical data is not interrupted. Learn what you should be monitoring in IBM WebSphere MQ.
Article
High Availability Monitoring and Halcyon
By Paul Ratchford on Mon, 05/01/2017
Five-nines availability only allows for about five minutes of downtime in an entire year. Monitor your HA solution so you can say with confidence your IBM i is 99.999% available.
On-Demand Webinar
Getting Started with Document Management: The Right Plan
Getting started with document management doesn’t need to be complicated. Make it easy—watch this on-demand webinar.
Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
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Blog
The Problem with AFP Forms…
Wed, 01/25/2017
What’s wrong with AFP forms? And is it really time to replace them? Find out.
On-Demand Webinar
Multi-Platform Application Monitoring
If you're a system administrator, technician, or IT manager looking to reduce and simplify your multi-platform monitoring workload, this recorded webinar is for you.
On-Demand Webinar
Who’s Afraid of Linux on Power, AIX, and VIOS? Not i.
It can be scary stepping out of your comfort zone to manage and take responsibility for new technologies, but it’s also exciting—and increasingly important.
Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.The Paperwork ProblemPre-printed forms and Dot matrix...
Blog
3 Easy Steps to Kickstart Your Electronic Document Management Journey
By Greg J. Schmidt on Mon, 11/14/2016
Not sure where to begin with electronic document management? Start here. Take three easy steps and make document management simple again.
Blog
What Should I Expect in a Document Management Implementation?
By Greg J. Schmidt on Mon, 10/10/2016
Document management implementations aren’t “one size fits all.” But successful implementations do have one thing in common…
Article
Infor M3 Monitoring and Halcyon
Wed, 09/07/2016
Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
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Blog
Modern RMM Tools for MSPs
Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Article
A Modern Approach to Performance Management
Wed, 08/24/2016
Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Guide
Checklists for Checklists on Checklists... Why Not Automate?
The topic of this white paper is specifically around the advantages of automating one of the last bastions of manual, hands-on management—the operation and maintenance of IT platforms, systems, networks and architectures.