Resources

Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Monitoring
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Article

A Modern Approach to Performance Management

Wed, 08/24/2016
Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Monitoring
Guide

Managing Your IBM Enterprise with Halcyon

System administrators need more control and less complexity. This guide helps to identify the tools they need to be more effective at managing their enterprise.
Monitoring
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data. The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and...
Compliance
IT Infrastructure Protection
Case Study

Fortra Meets IT Security Needs for Napa Recycling and Waste Services

Napa Recycling and Waste Services (NRWS) provides recycling and waste collection to businesses and residents in the City of Napa and southern unincorporated Napa County. The entire county, with 90 percent of its agricultural land devoted to viticulture, is home to more than three hundred wineries in the Napa Valley, and is one of the top wine producing areas of the United States. In addition, the...
IBM i Cybersecurity
Case Study

Fortra Helps International Rectifier Tackle Critical SOX Issues

Founded in 1947, International Rectifier (IR) is a world leader in advanced power management technology. The company’s 5,400 worldwide employees support operations in 20 countries. Annual revenues are approximately $1 billion. Compliance Regulations Remain at the Top of Exec's Minds Sarbanes-Oxley (SOX) hasn’t disappeared and remains at the top of many executives’ minds. Among other stipulations...
Compliance
IBM i Cybersecurity
Guide

Request a Live Advanced Reporting Suite Demonstration

See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do. Your live demo will include: Discovery to help us identify your business needs An overview of the...
Article

Automate 7 Task Builder in Depth

Wed, 04/06/2016
Automate 7 Task Builder now supports multiple tasks within one Task Builder instance. While this has the obvious benefit of increasing the ease of use of editing and creating multiple tasks in one place we've taken it a step further and implemented a feature that many have asked for:
Automation
Article

How to Automate Backup & Restore Processes in Automate

Sun, 02/28/2016
In this article we will take a look at the importance of backing up Automate data in order to prevent data loss. We will also learn how to go about backing up remote Automate installations, performing automated backups and achieving data recovery in case data loss occurs despite the best of our efforts and precautions.
Automation
Article

Windows Azure Automation

Thu, 02/25/2016
Cloud computing, cloud storage, cloud database…we all have heard about the “cloud.” Cloud computing has gained tremendous visibility in recent years. According to research firm, Gartner, “By 2012, 80% of Fortune 1000 enterprises will be using some cloud computing services, 20% of business will own no IT assets.” In addition, small businesses are attracted to the small startup costs and lower TCO...
Automation
Article

Benefits of Web Server Management Console

Thu, 02/18/2016
Just like the desktop version of SMC, the Web SMC is a web-based interface for centralized management and administration, and allows you to graphically manage all elements of the Automate BPA Server including workflows, the Repository, users and agents. You can also access reports and calendars as well as configuring system settings and options.
Automation