Case Study
Legislature Uses Capacity Planning Software to Optimize IT Services
Business Value of Vityl Capacity Management (formerly TeamQuest): This legislative body uses Vityl Capacity Management to find and identify performance problems, plan for the future, assist in time management and be more proactive.
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Case Study
Powertech Security Auditor Helps CDW Automate Regulatory Compliance Requirements
CDW, a leading provider of technology solutions for business, government, and healthcare, was challenged with meeting strict compliance requirements with minimal staff. The company turned to Powertech Security Auditor to reduce manual processes
Case Study
Growing School District Leads the Way in EdTech with Network Monitoring
“Frankly, I don’t know how I’d have gotten here in the thoughtful way we have without having (Intermapper) at my disposal.” - Matt Federoff, Chief Information Officer for the Vail School District
Case Study
Mobile Apps Make IBM i Monitoring Easy at EVRY
EVRY utilizes Enterprise Console mobile app, performance monitoring, and message management software from Halcyon for mobile IBM i monitoring.
Case Study
Halcyon Saves Time and Dodges Expensive Disk Upgrades at Plan International
Plan International needed an automated systems management software solution to maximize system availability with the minimum of resource and reduce after-hours support.
Case Study
Business Only Broadband Monitors Service to Metro Markets Using Intermapper
"With Intermapper, it is very easy to look at an individual device to make changes and create graphs of usage on the fly. This is very useful when a customer calls with technical issues. We are able to see exactly what is going on with their devices in seconds." - Tim Huffman, Director of Engineering at BOB
Case Study
Sonoma County Sheriff's Office Ensures Reliability Across Radio Network with Intermapper
"It's incredible the different devices that InterMapper can monitor. We use some really unique equipment and InterMapper handles it all with ease." - Vince Hurst, Communications Technician, Sheriff Department, TCOMM Bureau
Case Study
How CalSTRS Benefits from Real-Time Mapping and Monitoring
"InterMapper's probes poll all our devices twice a minute. They return a lot of information: if the device is alive, if it's responding to SNMP, and if all the interfaces are up." - Shawn Hickox, Lead Network Engineer of Enterprise Iniatives and Technology
Case Study
Intermapper Helps Secure Subscribers at Cascade Networks
“For us, ROI is a happy customer, so Intermapper’s customer relationship value is huge.”
Case Study
Netzperten Helps Hospital Server Rooms Keep Their Cool with Intermapper
“Intermapper has a very open interface so it’s easy to write our own probes.”- Bernd Janke-Wohltmann.
Case Study
Intermapper Helps Alcatel-Lucent Australia Locate Business
“We are able to see just want we want through the firewall without having to introduce anything new at customer sites. Our customers are excited about this value-added service." - Guy Bryant, Project Director, Mobile/Fixed Systems Division at Alcatel-Lucent Australia
Case Study
Audatex “Insures” Network Health with Intermapper Software Solution
Between cost savings and increased uptime, Audatex says Intermapper has paid for itself “several times over.”
Case Study
Greater Media Detroit Stays on Air with Network Monitoring
“InterMapper collects traps and notifies me of any important failures. I’ve tailored its reporting to match the severity of the issue. To say that it has saved the day is an understatement.”
-Mike Kernen, Chief Engineer at Greater Media Detroit
Case Study
UBC's Network Goes the Distance with Intermapper
"It's the only monitoring tool we use. We slice and dice the network in many ways using over 100 maps that monitor thousands of devices and Ethernet switches." - Dennis O'Reilly, Senior Network Analyst, University of British Columbia
Case Study
Intermapper Helps Keep Västtrafik Running
"Intermapper gives us a good overview of our network and we're able to create different maps for different clients." - Göran Åvhlik, Systems Engineer at Västtrafik
Article
Vityl and ITIL
Wed, 02/05/2014
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Article
Supporting ITIL Objectives
Tue, 02/04/2014
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Article
Implementing a Consolidation Strategy
Mon, 02/04/2013
Improve Service quality
"IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement."
Source: “Key Issues for Servers,” Gartner Inc.
GOAL: IMPLEMENT A CONSOLIDATION STRATEGY
Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...