Resources

Benefits provider CalSTRS serves customers more reliably with Intermapper network monitoring
Case Study

How CalSTRS Benefits from Real-Time Mapping and Monitoring

"InterMapper's probes poll all our devices twice a minute. They return a lot of information: if the device is alive, if it's responding to SNMP, and if all the interfaces are up." - Shawn Hickox, Lead Network Engineer of Enterprise Iniatives and Technology
Monitoring
Telecommunications provider Alcatel-Lucent maintains network availability with Intermapper network monitoring and mapping software
Case Study

Intermapper Helps Alcatel-Lucent Australia Locate Business

“We are able to see just want we want through the firewall without having to introduce anything new at customer sites. Our customers are excited about this value-added service." - Guy Bryant, Project Director, Mobile/Fixed Systems Division at Alcatel-Lucent Australia
Monitoring
Media company Greater Media Detroit stays on air with Intermapper network monitoring software
Case Study

Greater Media Detroit Stays on Air with Network Monitoring

“InterMapper collects traps and notifies me of any important failures. I’ve tailored its reporting to match the severity of the issue. To say that it has saved the day is an understatement.” -Mike Kernen, Chief Engineer at Greater Media Detroit
Monitoring
UBC's Network Goes the Distance with Intermapper
Case Study

UBC's Network Goes the Distance with Intermapper

"It's the only monitoring tool we use. We slice and dice the network in many ways using over 100 maps that monitor thousands of devices and Ethernet switches." - Dennis O'Reilly, Senior Network Analyst, University of British Columbia
Monitoring
Article

Vityl and ITIL

Wed, 02/05/2014
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Automation
Article

Supporting ITIL Objectives

Tue, 02/04/2014
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Monitoring
Article

Implementing a Consolidation Strategy

Mon, 02/04/2013
Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices,...
Automation
Blog

Ensure Availability at a Reasonable Cost to Meet Business SLAs

Mon, 02/04/2013
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in...
Automation
Article

Discover Automate's New Capabilities for Office 365

Wed, 08/03/2011
With the eagerly anticipated release of Microsoft’s cloud-based service, Office 365, on June 28, Network Automation immediately set to work on ensuring the current Microsoft Office automation facilities in Automate were enhanced to provide its customers with equivalent automation capabilities.
Automation
Article

AutoMate Bridges the Gap Between Disparate Applications

Tue, 03/08/2011
Automate from Fortra provides application security, streamlined communication including sending emails and text messages to IT regarding successful or failed tasks, error handling, and flexibility and versatility via its highly coveted development interface (no programming or scripting needed).
Automation
Article

mySQL and the SQL Query Action

Mon, 11/20/2006
Automate can easily interact with a mySQL server and its associated databases through the SQL Query and SQL Stored Procedure actions. The document explains how to setup a mySQL data source connection through Automate that can be used to run queries against a mySQL database.
Automation