Performance Navigator® requires an ODBC connection to connect to your IBM i system, but it does not come with your PC’s operating system. IBM has a downloadable they’ve titled Access Client Solutions, which we recommend our customers use to get that ODBC connection.

Will this product hurt the performance of my IBM i®? You will not even notice that the product is working. The data gathering software is already part of the OS. I currently have a subscription to IBM's PM for Power service. How is Performance Navigator compared to PM? Glad you asked... Performance Navigator uses exactly the same input as PM for Power, Collection Services. Performance Navigator...

We recently surveyed our Robot Schedule technical support group for “ah ha!” moments that they’ve helped customers realize over the past few years. These tips from our tech gurus have helped customers automate jobs that needed to check a data area before running, track non-Robot jobs for reporting purposes, and check the status of a file before running a job.

The operations team was excited to share how Robot job scheduling and monitoring software has helped them manage their processing needs across platforms from their IBM i.

When it comes to cleaning up these old Robot Schedule jobs, the best way is to use a SQL statement that you can run from STRSQL. This article will show you how.

A powerful feature of Robot Schedule file monitoring is the ability to capture the file name and path information, and use it in a file transfer, copy or delete operation, or combination of commands.

Let’s say you have a bank transmission or FTP process that occurs randomly throughout the day. How do you monitor that activity? OPAL? CLP scripts? Not anymore!

Automated job scheduling means your batch jobs run smoothly and your stress level goes down, but that’s only half the battle if you’re using labor-intensive, interactive applications that require you to fill out screens to submit a job.

IBM i is one of the most secure systems in the world. Don’t take that security for granted by leaving Robot Schedule vulnerable when it could be easily remediated.

Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.

Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.