Plan International needed an automated systems management software solution to maximize system availability with the minimum of resource and reduce after-hours support.
Focal Point has experienced great success since they began using Fortra enterprise job scheduling solutions. One huge ROI benefit is that Focal Point’s IT team saves time—they no longer have to monitor the job processes constantly.
"It's incredible the different devices that InterMapper can monitor. We use some really unique equipment and InterMapper handles it all with ease." - Vince Hurst, Communications Technician, Sheriff Department, TCOMM Bureau
“I think it’s important to share information about the good products behind our services. Our customers know that Automate Schedule is protecting their file transfers.”
"Automate Schedule's audit log is crucial to us because one of our SOX controls is to validate that we keep schedule logs for a certain period of time. An audit log is critical for a scheduler."
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Improve Service quality
"IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement."
Source: “Key Issues for Servers,” Gartner Inc.
GOAL: IMPLEMENT A CONSOLIDATION STRATEGY
Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions,...
Automate handled the repetitive work that otherwise bogged down our manager and the entire sales department by automating the process of inbound email inquiries.
With the eagerly anticipated release of Microsoft’s cloud-based service, Office 365, on June 28, Network Automation immediately set to work on ensuring the current Microsoft Office automation facilities in Automate were enhanced to provide its customers with equivalent automation capabilities.
Automate from Fortra provides application security, streamlined communication including sending emails and text messages to IT regarding successful or failed tasks, error handling, and flexibility and versatility via its highly coveted development interface (no programming or scripting needed).
The modern CIO needs to be ahead of the game – anticipating the business’s needs and being able to meet them as they arise. All too often, however, the IT function is caught on the back foot, reacting to events after they’ve happened.
We are pleased to announce the latest release of the Automate family of products - Version 8.0. This upgrade includes Automate Professional, Automate Premium, Automate BPA Server Standard and Automate BPA Server Enterprise.