Resources

Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...
Article

The Commercial Power of SQL-Based Monitoring

The SQL-based monitoring feature in Robot Monitor means organizations can now apply the valuable insights, analysis, and real-time notifications that they use for system information to information from broader business applications.
Article

Astronauts Rely on Checklists (and So Should You)

What do astronauts and IBM i admins have in common? Checklists! These seemingly simple yet effective devices serve as our external memories and deliver process consistency, but they’re not without limitations.
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Article

Disks Busy vs. ASP Busy in Robot Monitor

Did you know that the Disks Busy monitor reports the average percentage across all your ASPs, not just System ASP? You could be teetering near an I/O overload and not know it! If you have multiple ASPs, use the ASP Busy monitor instead. Here’s why.
Article

High Availability Fail Tales (and How to Avoid Them)

Chasing a high availability state is a common goal for IBM i administrators and one that can be thwarted by a single issue left unattended. By sharing some of the most frequent tales of what went wrong from real-world environments, you’ll be able to avoid these same scenarios.
Article

Monitoring the Demands of Fast Disk

The IT industry is decisively moving away from traditional hard disk drives (“platters”) in favor of Flash-based solid-state drives (SSDs). It’s a welcome change; it makes much more sense to circulate only electrons instead of disks of metal with electrons on them.
Article

Small but MIGHTY: Controlling the *CLS Object Type

While the instinct for administrators and IT managers is to always hunt down a culprit – a rogue job, an inactive journal receiver, or something else – sometimes the very building blocks of a common process, or rather the specifics that define processes, can be where the trouble at hand resides.
Article

Robot Best Practices

Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.