Article
Three Essential Steps to Successful Performance Management
Tue, 08/24/2021
Performance management is often made to look cumbersome and complex, but we’ve distilled the process down to three essential steps.
Article
All About Alert Intelligence
By Andrew Bullivant on Thu, 02/13/2020
Thanks to intelligent filtering, the Alert Intelligence feature included in IBM i Server Suite improves the quality of IBM i alerts while reducing the quantity, providing increased application availability and system uptime.
Article
Availability Reporting for Managed Service Providers
By Paul Ratchford on Wed, 02/12/2020
Proving that you are meeting service-level agreements shouldn’t be a wasted effort. In fact, it should strengthen your relationship with clients and help your team manage performance in the future. See how.
Article
Log File Monitoring in IBM i Server Suite
By Paul Ratchford on Mon, 01/27/2020
Log File Monitor can monitor the contents of files in the integrated file system (IFS) and raise alerts based on this content. Read on to learn more.
Case Study
Alaska Communications Reaches New Heights with Network Monitoring from Intermapper
Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Article
I’ve Got *ALLOBJ Authority And I’m Not Afraid To Use It—Part 2
By Robin Tatam on Thu, 06/27/2019
While everyone likes to feel special, we need to be more selective when it comes to data access. As we discussed last month, many users have privileges far beyond their business requirements and simply need to have their access reduced to more reasonable levels.
Article
What Really Matters in IBM i Monitoring?
By Paul Ratchford on Thu, 09/14/2017
Guard against degraded system performance, data loss, and downtime. Make sure you’re monitoring these 15 metrics on the IBM i operating system.
Case Study
How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation
What if you could reduce an eight-hour outage… to no time at all?
That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...
Article
6 Enhancements in IBM i Server Suites Version 7
By Paul Ratchford on Fri, 06/23/2017
What's new in version 7 of IBM i Server Suites? Read this article to find out.
Article
Audit Tested & Audit Approved Instant Authority!
By Robin Tatam on Fri, 03/24/2017
Introduced by IBM to support TCP/IP services, a profile swap allows a job to change midstream and run under a different profile than the one that started it.
Article
The Modern Alternative to Authority Adoption
By Robin Tatam on Wed, 03/08/2017
There are several considerations with authority adoption. Each is important but can usually be accommodated. But what is the effect if the program owner has the same or less privileges than the user that called the program?
Article
Detect Devices Your Way in Intermapper 6.1
By Kevin Jackson on Thu, 11/24/2016
Intermapper 6.1 makes detecting new devices easier, more accurate, and faster than ever. Get a full review of Intermapper 6.1’s features and how to try them out.
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
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Case Study
DFS Inc. Manufactures Feed 24/7 with Network Monitoring
Find out how one of Iowa’s largest feed suppliers maintains 24/7 operations with real-time network visibility thanks to Intermapper.
Case Study
Georgian College’s Network Infrastructure Group Uses Intermapper to Map, Monitor, and Alert
Using Intermapper, this leading Ontario college keeps 7 remote campuses connected and fixes network issues faster through real-time monitoring.
Case Study
AAA Life Leverages Fortra Solutions for IT Efficiency
Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones.
As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
Case Study
Growing School District Leads the Way in EdTech with Network Monitoring
“Frankly, I don’t know how I’d have gotten here in the thoughtful way we have without having (Intermapper) at my disposal.” - Matt Federoff, Chief Information Officer for the Vail School District
Case Study
Powertech Protects Healthcare Company’s IBM i Systems to the Max
When a healthcare organization faced stringent regulations like HIPAA, PowerTech's security products closed the security gaps on IBM i and helped protect confidential data.
Case Study
Mobile Apps Make IBM i Monitoring Easy at EVRY
EVRY utilizes Enterprise Console mobile app, performance monitoring, and message management software from Halcyon for mobile IBM i monitoring.