Resources

On-Demand Webinar

Ask a Capacity Management Expert, Part One

Listen to this on-demand webinar to answer questions like: What does it take to be successful in capacity management? How do you manage capacity in the cloud? What are the common roadblocks—and how can we avoid them?
On-Demand Webinar

Capacity Management For Your Entire Infrastructure: Physical, Virtual & Cloud

Capacity Management has evolved over the last 40 years from spreadsheets and manual processes to full automation. In this webinar, TeamQuest will explain best practices in capacity management and walk through examples of predicting infrastructure requirements for your physical, virtual & cloud environments.
Guide

Health and Risk: A New Paradigm for Capacity Management

Capacity management, considered by top analyst firms to be an essential process in any large IT organization, is often so complex that in today’s accelerated business world it cannot be effectively implemented. Changing priorities, increasing complexity and scalable cloud infrastructure have made traditional models for capacity management less relevant. A new paradigm for capacity management is...
Blog

IT Risk Mitigation

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.  And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company...
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Blog

IT Security Compliance 101

In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Blog

Concerns in Creating a Paperless Office

Identified as a key trend of the future and a way to improve business efficiency, the idea of a “paperless” office (or more realistically, a “less paper” office) is spreading relatively slowly. Why is that?
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

    The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data. The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a...
Guide

Self-Audit: Checking Assumptions at the Door

Sysadmins, devops engineers, and cybersecurity personnel are often kept awake by a number of questions. How should I monitor my monitoring to be sure it will alert me when there is a security issue that needs my intervention? How can I be sure that the servers and processes in the environment haven’t been rooted already? In the quest to get better sleep, it is a good idea to self-audit your...
Article

Dealing with Temporary Files in WebDocs iSeries

WebDocs iSeries uses the IFS directory /RJSTEMP and the library RJSTEMP to store information and files temporarily. In general, it will attempt to clean up after itself, but there are situations which arise that do not perform clean up operations. As a result, files will gradually accumulate, taking up disk that could otherwise be used for other processes. The RJSTEMP library The RJSTEMP isn’t...
Article

Advanced Troubleshooting in WebDocs iSeries

As a WebDocs iSeries administrator, if something goes wrong your users will look to you to find, and fix, the matter. Simply knowing where to look when an initial error message is unclear can resolve a huge percentage of difficulties.