When they got burned for not monitoring closely enough, the IT team at Staples, Inc. turned to Robot to automate message responses and expose problems early.
When the IT department at White-Rodgers was challenged with meeting a major cost reduction goal, they decided to eliminate staffing during nights and weekends by automating IBM i operations.
First Security Bank is one of Montana’s largest, locally owned community banks. They provide business, real estate, consumer and agricultural loans, Internet banking, brokerage services, and a full range of deposit accounts. First Security has over 150 users on a System i 525 that...
The City of Warren recognizes the importance of System i network security. Their System i runs many critical applications, including human resources, payroll, and accounts payable and stores over 22,000 utility customer’s personal data, including monthly bank draft...
When faced with the banking industry’s complex security issues, Data Processing Incorporated turned to Powertech for flexible compliance solutions and first-rate support.
Can a bank succeed without effective information security? Not in today’s world, where technology is such a vital part of every bank’s operations. And given legislative and regulatory actions that have forced widespread changes in the banking industry...
The SGC has a fairly large IBM i presence, including multiple production, development, test, and training systems, in a High Availability (HA) environment. They rely heavily on their IBM i servers to run their distributed properties, including casinos, hotels, resorts, retail outlets...
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Improve Service quality
"IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement."
Source: “Key Issues for Servers,” Gartner Inc.
GOAL: IMPLEMENT A CONSOLIDATION STRATEGY
Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions,...
At an application level with Vityl Capacity Management
In this guide, John Miecielica of Metavante, provides a step-by-step example showing how he uses Vityl Capacity Management to analyze IT resource consumption at an application level. This key capability is especially important in today’s environments where multiple applications run on a server or multiple servers might be required to...
A good Capacity Management Information System (CMIS), combined with proven Capacity Management processes, can help you simplify IT Service Optimization; keeping your systems and applications running efficiently and reliably.
The modern CIO needs to be ahead of the game – anticipating the business’s needs and being able to meet them as they arise. All too often, however, the IT function is caught on the back foot, reacting to events after they’ve happened.
In this paper we present an introductory analysis of throughput scalability for update intensive workloads (such as measured by the TPC-C or TPC-W benchmarks) and how that scaling is limited by serialization effects in the software-hardware combination that comprises any platform.
In this online article Dr. Gunther digs down into the UNIX kernel to find out how load averages (the “LA Triplets”) are calculated and how appropriate they are as capacity planning metrics.