Resources

Blog

IT Risk Mitigation

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least. And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company...
Blog

IT Security Compliance 101

In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data.The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a...
Blog

Service Level Management

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Blog

Top 15 Vendors in Capacity Management Software

Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Article

Global IT Management Survey 2016—NewsWorthy Analysis

Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Case Study

Powertech Helps Community Bank Enforce Internal iSeries Compliance

First Security Bank is one of Montana’s largest, locally owned community banks. They provide business, real estate, consumer and agricultural loans, Internet banking, brokerage services, and a full range of deposit accounts. First Security has over 150 users on a System i 525 that...
Case Study

Powertech Protects City Data and Vital Services with System i Security

The City of Warren recognizes the importance of System i network security. Their System i runs many critical applications, including human resources, payroll, and accounts payable and stores over 22,000 utility customer’s personal data, including monthly bank draft...
Case Study

Powertech Helps the Seneca Nation Play the Security Game

The SGC has a fairly large IBM i presence, including multiple production, development, test, and training systems, in a High Availability (HA) environment. They rely heavily on their IBM i servers to run their distributed properties, including casinos, hotels, resorts, retail outlets...