Resources

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How to Do CRM Automation

Use robotic process automation (RPA) to easily integrate your CRM system with your most critical business applications to streamline your business processes. Learn how with Automate.
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HelpSystems (now Fortra) Rebrands Automate BPA Server to Automate Plus

Fortra is excited to announce that Automate BPA Server, our powerful enterprise business process automation (BPA) software, is now Automate Plus . All the features you know and love in Automate BPA Server are still available but Automate Plus aims to provide a more robust set of automation tools.
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Comparing Different Methods for Calculating Health and Risk

How do you calculate IT health and risk ? There are different methods you can use, depending on your needs. The most common methods for determining IT infrastructure health are: Threshold comparison Enhanced threshold comparison Event detection Variation from normal Allocation comparison Queuing theory for health On the other hand, the most common methods for calculating IT infrastructure risk are...
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The Six Ws of Granular Access Control

This article takes a closer look at why granular access control is so effective by placing limitations on who can get into your organization’s system, where, when and how they can access it, and what they can do with it.
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Eight Steps Toward a Secure Hybrid Cloud Environment

Protect your data and your company from internal and external threats by ensuring that your security policies on-premises and in the cloud are aligned with this checklist.
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Enterprise Schedulers: Robot vs. Automate Schedule

Where do you need your enterprise scheduler to run? With Fortra solutions, IBM i and other operating systems like Windows ® , Linux ® , or UNIX ® are all possibilities. Robot Schedule Enterprise is our IBM i-centric solution and the Automate Schedule solution centers on the other platforms.