Resources

Blog

The 10 Principles of Automation

Our experts developed the following best practices for easing automation implementation and advancing automated operations over the course of 30 years of working to help businesses make their processes more efficient. Let the countdown begin!
Blog

What is Hyperautomation?

For many organizations, what were once islands of automation are converging. And they’re realizing there’s even more labor in their organizations that can be automated. But to bring it all together, they need a craftier strategy to make it happen. Enter hyperautomation . What started as the latest industry buzzword, has become a critical discipline to add to your digital transformation strategy....
Blog

Automation vs Hyperautomation: Learn the Differences

Gartner forecast a $600 billion global market in 2022 for technology that powers hyperautomation. Without a doubt, hyperautomation has quickly moved from an industry buzzword to the way companies of all sizes approach automation. Surveys from the technology research and consulting firm show that a majority of CEOs and two-thirds of boards of directors are demanding operational excellence and...
Blog

Lessons Learned from IBM's Native Scheduler

The systems that businesses rely on today are increasingly complex and challenging to manage without sophisticated job scheduling tools. According to the annual IBM i Marketplace Survey Results , only 22 percent of IBM i shops are running the IBM i operating system exclusively. 68 percent are also running the Windows OS, another 56 percent are running Linux, and 26 percent are running AIX. That...
Blog

The Pros and Cons of Scripting

There are pros and cons to evaluate when it comes to relying on scripts. Scripting can definitely have some perks depending on its application. However, it’s important to weigh these against the benefits of a full managed file transfer (MFT) solution to make sure you’re making the best decision for your business over the long term.
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management , like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business. Now more than ever, your company’s bottom line rests on your ability to provide 24/7 service online. Even short outages can...
Blog

IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
Blog

How to Go from Simple to Strategic Capacity Management

Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best practice to follow today. A Brief History of Capacity...
Blog

Capacity Planning

Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning. Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with. Isn’t it about time you prevented downtime...
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How DR Compliance Requirements Impact HA Decisions

Disaster recovery requirements are part of the geographic and industry regulations that affect our organizations. Having the right solutions in place can help to avoid penalties and make audits go smoothly. Read on to create a complete compliance toolkit.
Blog

IT Risk Mitigation

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least. And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company’s...
Blog

Do You Need Enterprise Scheduling Software?

Job scheduling was simpler when you only needed to worry about your IBM i (AS400) server and its batch processes, but several dynamics have changed over the past decade which have forced us into worrying about processes on other platforms.